To ensure that we provide high-quality and consistent services, we have developed a set of procedures and policies that guide our work. These policies cover a range of areas, including confidentiality, recruitment and hiring, performance management, compliance, training and development, time and attendance, compensation and benefits, exit and termination, and code of conduct.
Our investigation covers a range of areas, including harassment and discrimination, employee misconduct, workplace safety, and other employment-related issues. We work closely with our clients to understand the nature and scope of the issues, including conducting a preliminary investigation with a view to seeking a restorative approach for all parties involved.
We advocate the importance of early interventions. Our conflict management solutions cover a range of areas, including facilitated independent mediation services, conflict resolution team coaching, and one to one facilitation. We use a collaborative approach to conflict management that emphasises communication, active listening, and problem-solving skills.
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